How Trustpilot works
Find out what Trustpilot is all about and what happens to reviews once they're published.
- How reviews are sorted on Trustpilot
- Do businesses pay to use Trustpilot?
- Quick start guide for reviewers
- What's the purpose of Trustpilot?
- How does Trustpilot's business model work?
- How can reviews improve your online shopping experiences?
- How do reviews get on Trustpilot?
- The journey of reviews on Trustpilot
- Can businesses reply to reviews?
- Who can write a review and when?
- Where will my reviews be displayed?
- Topics outside Trustpilot support
- Quick guide to Trustpilot's Guidelines for Reviewers