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My reviews FAQ

Discover where you can find reviews, how to reply to businesses, and what information you need to be able to write a review.

  • Where will my reviews be displayed?
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  • What do 'Asking for reviews', 'Claimed' and 'Unclaimed' mean?
  • Introduction to Consumer Warnings and Alerts
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  • I've been asked to update my review or provide more info
  • Why are some business profiles and reviews marked “Merged”?
  • Can businesses reply to reviews?
  • How can reviews improve your online shopping experiences?
  • How do I use the Trustpilot Google Chrome extension?
  • Review a business multiple times

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