Working with reviews
Review guides, tools and tips
- Why is a review no longer visible?
- How to find information about reviewers
- What do I do if I get a negative review?
- What happens after companies report reviews?
- How are reviews collected?
- Reference number verification
- The Service Reviews page in your Trustpilot Business account
- Request a reference number from your reviewers
- How should I reply to reviews?
- What happens to reviews when a company changes ownership?
- Tagging and pre-tagging service reviews