Working with reviews
Review guides, tools and tips
- Why was a review removed?
- How to find information about reviewers
- What do I do if I get a negative review?
- What happens after businesses flag reviews?
- Quick guide to Trustpilot's Guidelines for Businesses
- Manage your service reviews
- Request a reference number from a reviewer
- How to reply to reviews
- What happens to reviews when a business changes ownership?
- The three types of Trustpilot reviews
- Tag your service reviews
- Trustpilot’s review labels
- Engage with your reviewers