Getting started with Trustpilot’s Free planTrustpilot star

Welcome to Trustpilot! Our Free plan gives you access to a selection of our features and serves as a great starting point for businesses looking to harness the power of customer reviews. See our other plans here.


1. Complete your business profile

This is your chance to make a great first impression. We’ll show you how to introduce your brand, so your business can shine.

2. Set up review invitations

Get your review invitation settings just right to ensure that your emails are optimized to reach customer inboxes.

3. Send review invitations

Don't just wait for feedback – actively collect it. With our Automatic Feedback System, gathering valuable insights from your customers has never been easier.

4. Manage your reviews

We'll guide you on how to respond to your customers, whether they're happy or need a little extra care.

5. Add a TrustBox widget

Want to boost your reviews? We'll help you add a TrustBox widget to your website that’ll invite your customers to leave a review.

Ready to take your business to the next level?

Upgrade to our Standard plan and unlock powerful features to help expand your brand's reach and online presence.