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CrateJoy + Trustpilot - Automatic Feedback Service (AFS) Setup

CrateJoy + Trustpilot AFS integration sends review invitation emails automatically to your customers after they make a purchase for a product or service. When a customer purchases something from your business, you send them an order confirmation via email. You can read more about AFS here.

If you want to use AFS with CrateJoy, you’ll need to use a structured data snippet. You can set it up by adding the following code snippet to the template of your order receipt emails. 

Here’s a sample of what the code snippet should look like:

<script type="application/json+trustpilot">
{
"recipientName": "{{ customer.first_name }}",
"recipientEmail": "{{ customer.email }}",
"referenceId":"{{ order.id }}"
}
</script>

If you’d like more information on how to use a structured data snippet with AFS, check out this article.

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