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Net Suite + Trustpilot - Automatic Feedback Service (AFS) Setup

Net Suite + Trustpilot AFS integration sends review invitations to your customers via email after they purchase a product or experience a service. When a customer purchases something from your business, you send them an order confirmation via email. You can read more about AFS here

If you want to use AFS with Net Suite, you’ll need to use a structured data snippet. You can set it up by adding the following code snippet to the template of your confirmation emails. 

Here’s a sample of what the code snippet should look like:

<script type="application/json+trustpilot">
{
"recipientName": "<NLCUSTOMERNAME>",
"recipientEmail": "<NLEMAIL> ",
"referenceId": "<NLORDERCONFIRMATIONNUMBER>",
"products": [
{
"productUrl": <NLSTORELINK>",
"name": "<NLITEMLIST>",
"sku": "<NLITEMLIST>"
}
]
}
</script>

If you’d like more information on how to use a structured data snippet with AFS, check out this article.

 

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