ShipStation + Trustpilot - Automatic Feedback Service (AFS) Setup

ShipStation + Trustpilot AFS integration automatically sends email invitations anytime a customer makes a purchase or has a service experience. When a customer purchases something from your business, you send them an order confirmation via email. You can read more about AFS here

If you want to use AFS with ShipStation, you’ll need to use a structured data snippet. You’ll need to find the right place to edit your code, by going to your source code editor. 

Here’s a sample of what the code snippet should look like:

<script type="application/json+trustpilot">
"recipientName": "[Recipient Name]",
"recipientEmail": "[Recipient Email]",
"referenceId": "[Order #]"

If you’d like more information on how to use a structured data snippet with AFS, check out this article.


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