About reviews

Find answers to all your what, how and why questions about Trustpilot, our online review community and how we safeguard trust.

How Trustpilot works

Go to top

Reviewers: Writing and editing reviews

Go to top

Companies: Collecting reviews

Go to top

How the TrustScore works

Go to top

Reporting and notifying reviews

Go to top

Protecting our online review community

See all 7 articles
Go to top

Trustpilot's role in disputes and company takeovers

Go to top