Trustpilot Help Center

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• Getting started with Trustpilot Business

  

  Choose your plan above, and one of our friendly Trustpilot specialists will guide you through the steps to set up your account with ease. Since each plan has unique tools and features, our interactive guides are optimized for you to get the most out of our platform, enabling you to grow your business through real customer feedback. Are you ready to get started?

• Business Community

  

  Our Business Community allows you to join the conversation and connect with other Trustpilot users by asking for advice or sharing your solutions. Learn more about it here.

• How Trustpilot works

  

  Learn more about who we are, what we do, and how to get in touch.

• Trustpilot Business

  

  Self-service guides and overviews of all our Add-on modules, designed to get your Trustpilot Business account up and running.

• Account management

  

  Our step-by-step guides and video tutorials help you to easily configure and manage your account.

• Get reviews

  

  Our step-by-step tutorials guide you through all our invitation options, including automatic, manual, and custom methods of inviting.

• Automatic Feedback Service

  

  Learn all about AFS - an invitation method that uses your transactional emails to send automated review invitations.

• Manage reviews

  

  Use your Trustpilot reviews to grow your business and build trust. Learn about the different types of reviews we offer and how to manage them.

• Flag a review

  

  Learn about our review flagging processes and best practices.

• Analytics

  

  Get insights into your review strategy, to pinpoint areas where you can increase engagement and customer satisfaction.

• Share & promote

  

  Handy guides on how to optimize your Trustpilot account for search engines and spread the word about your business.

• TrustBox widgets

  

  TrustBoxes are our widgets. Learn how to set them up and start displaying your reviews directly on your website.

• Integrations

  

  Our integrations let you connect Trustpilot with your favorite tools, to manage and optimize your account.

• Privacy and security

  

  Information about the policies and procedures that we use to secure your data.

• Integrations by Trustpilot’s partners