Trustpilot Help Center

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• Getting started with Trustpilot’s Free Plan

  

  Welcome to Trustpilot! Our Free Plan offers access to a range of our features and serves as a great starting point for businesses looking to harness the power of customer reviews. Just follow the steps below to begin.

• Getting started with Trustpilot's Standard Plan

  

  Welcome to Trustpilot! With our Standard Plan, you'll have access to powerful tools and features designed to help you elevate your customer reviews and establish your brand as a trusted name. Follow the steps below to begin.

• Business Community

  

  Our Business Community allows you to join the conversation and connect with other Trustpilot users by asking for advice or sharing your solutions. Learn more about it here.

• Get inspired

  

  Unleash your business's full potential with Trustpilot! Explore each topic below and discover how Trustpilot can help you take your business to the next level.

• Announcements

  

  What’s new at Trustpilot? Check out our latest product updates and announcements.

• Guidelines + tips

  

  What can and can't you do on Trustpilot? Find out here.

• How Trustpilot works

  

  Learn more about who we are, what we do, and how to get in touch.

• Getting started with Trustpilot Business

  

  Self-service guides and overviews of all our Add-on modules, designed to get your Trustpilot Business account up and running.

• Your Trustpilot Business account

  

  Our step-by-step guides and video tutorials help you to easily configure and manage your account.

• Automatic Feedback Service

  

  Learn all about AFS - an invitation method that uses your transactional emails to send automated review invitations.

• How to send invitations

  

  Our step-by-step tutorials guide you through all our invitation options, including automatic, manual, and custom methods of inviting.

• Manage your invitations

  

  Find out how to manage your invitations, including how to track your history, edit your template, and configure your invitation settings.

• Reviews

  

  Use your Trustpilot reviews to grow your business and build trust. Learn about the different types of reviews we offer and how to manage them.

• Flag a review

  

  Learn about our review flagging processes and best practices.

• Billing

  

  Get help with your Trustpilot plan, payments, and pricing information.

• Analytics

  

  Get insights into your review strategy, to pinpoint areas where you can increase engagement and customer satisfaction.

• Marketing and SEO

  

  Handy guides on how to optimize your Trustpilot account for search engines and spread the word about your business.

• Privacy and security

  

  Information about the policies and procedures that we use to secure your data.

• TrustBox widgets

  

  TrustBoxes are our widgets. Learn how to set them up and start displaying your reviews directly on your website.

• Trustpilot integrations

  

  Our integrations let you connect Trustpilot with your favorite tools, to manage and optimize your account.