Trustpilot Help Center

Browse by topic

• Business Community

  

  Our Business Community allows you to join the conversation and connect with other Trustpilot users by asking for advice or sharing your solutions. Learn more about it here.

• Get inspired

  

  Unleash your business's full potential with Trustpilot! Explore each topic below and discover how Trustpilot can help you take your business to the next level.

• Announcements

  

  What’s new at Trustpilot? Check out our latest product updates and announcements.

• Guidelines + tips

  

  What can and can't you do on Trustpilot? Find out here.

• How Trustpilot works

  

  Learn more about who we are, what we do, and how to get in touch.

• Getting started with Trustpilot Business

  

  Self-service guides and overviews of all our Add-on modules, designed to get your Trustpilot Business account up and running.

• Your Trustpilot Business account

  

  Our step-by-step guides and video tutorials help you to easily configure and manage your account.

• Automatic Feedback Service

  

  Learn all about AFS - an invitation method that uses your transactional emails to send automated review invitations.

• How to send invitations

  

  Our step-by-step tutorials guide you through all our invitation options, including automatic, manual, and custom methods of inviting.

• Manage your invitations

  

  Find out how to manage your invitations, including how to track your history, edit your template, and configure your invitation settings.

• Reviews

  

  Use your Trustpilot reviews to grow your business and build trust. Learn about the different types of reviews we offer and how to manage them.

• Flag a review

  

  Learn about our review flagging processes and best practices.

• Billing

  

  Get help with your Trustpilot plan, payments, and pricing information.

• Analytics

  

  Get insights into your review strategy, to pinpoint areas where you can increase engagement and customer satisfaction.

• Marketing and SEO

  

  Handy guides on how to optimize your Trustpilot account for search engines and spread the word about your business.

• Privacy and security

  

  Information about the policies and procedures that we use to secure your data.

• TrustBox widgets

  

  TrustBoxes are our widgets. Learn how to set them up and start displaying your reviews directly on your website.

• Trustpilot integrations

  

  Our integrations let you connect Trustpilot with your favorite tools, to manage and optimize your account.