Announcements

• COVID-19 and Trustpilot

Getting started for reviewers

• Why are some company profiles and reviews marked “Merged”?
• Getting started guide for reviewers
• ​8 tips for writing great customer reviews
• Quick guide to Trustpilot's Guidelines for Reviewers
• How to write a review
• Edit or delete your review
• See all 11 articles

My reviews FAQ

• Introduction to Consumer Warnings and Alerts
• Why are some reviews marked "Verified"?
• What do 'Asking for reviews', 'Claimed' and 'Unclaimed' mean?
• Who can write a review and when?
• ​What does "Reviewer contacted" mean?
• Why do I need to fill in a reference number?
• See all 13 articles

Edit my account

• Change your Trustpilot profile picture
• Connect Facebook to your Trustpilot account
• Can I change the email address for my Trustpilot account?
• Edit your username and account settings
• Delete your user profile
• Change or reset your Trustpilot account password (for reviewers)

​Data Privacy for reviewers

• How to access, download or delete your personal data (for reviewers)
• ​Quick guide to privacy for reviewers
• Can I unsubscribe from Trustpilot emails?
• ​Where to send questions or complaints regarding our data processing or Privacy Policy (for reviewers)
• Unsubscribe and resubscribe to review invitation emails

Reported reviews

• Transparent Flagging - See how a business is reporting its reviews
• How consumers can flag reviews that breach our guidelines
• Does Trustpilot have a whistleblower function?
• What happens if my review is flagged?
• Which documents help us verify your review?
• How does Trustpilot's business model work?
• See all 8 articles

My account FAQ

• ​Choosing a username for your Trustpilot reviewer account
• Create a user profile
• ​Do I have a user account?
• Do I need a user profile on Trustpilot?
• I have two user profiles on Trustpilot. Can I merge them?