For reviewers – Trustpilot Help Center

Share your story

Every review has the power to make an impact. Read our tips and best practices for writing reviews that make a difference and pack a punch.

We believe that honesty and integrity come first. Learn about how we build a safe online community by taking a stand against fake reviews.

Came across a review that’s against the rules? Here's where you can find out what you should do if you see misuse of our platform.

Announcements

What’s new at Trustpilot? Check out our latest product updates and announcements.
About Trustpilot

Learn how Trustpilot works and find helpful guides on reading reviews and exploring businesses and categories.
Create your profile

Get your account set up and start sharing your experiences!
Navigating Trustpilot

Discover how to get around Trustpilot, find what you're looking for, and how you can use Trustpilot with social media.
Your Trustpilot account

Everything you need to manage your Trustpilot account - from passwords to personal settings.
Writing reviews

Learn how to write, manage and edit your reviews. We also share our top tips for writing them.
Flagging

Read about how to flag a problematic review or platform misuse, and what to do if your review has been flagged.
Privacy

Learn more about how we protect your privacy and what we do with the information you share with us.

Dan, Technical Support Agent

The reason I enjoy working at Trustpilot is because no two days are the same and I get to interact everyday with a brilliant group of people.