Getting started for reviewers

• Getting started guide for reviewers
• ​8 tips for writing great customer reviews
• ​The journey of customer reviews on Trustpilot
• ​What's the purpose of Trustpilot?
• How to write a review
• Quick guide to Trustpilot's User Guidelines
• See all 9 articles

My reviews FAQ

• Where will my reviews be displayed?
• How can reviews improve your online shopping experiences?
• Respond to a company's reply to your review
• How do we make sure reviews are trustworthy?
• ​Can my Facebook friends see my reviews?
• Who can write a review and when?
• See all 12 articles

Edit my account

• Change your Trustpilot profile picture
• Reviewers: Problems logging in?
• Connect Facebook to your Trustpilot account
• Unsubscribe and resubscribe to review invitation emails
• Can I change the email address for my Trustpilot account?
• Edit your user name and account settings
• See all 8 articles

Reported reviews

• ​Flagged reviews - Get an overview of a company’s flagging activities
• ​What does "Reviewer contacted" mean?
• How does Trustpilot's business model work?
• What does collecting, claimed and unclaimed mean?
• How to notify us about reviews that breach our guidelines
• What happens if my review is reported?
• See all 8 articles

My account FAQ

• Choosing a username for your Trustpilot reviewer account
• I don't know my login credentials
• Create a user profile
• ​Do I have a user account?
• Do I need a user profile on Trustpilot?
• I have two user profiles on Trustpilot. Can I merge them?

Your privacy settings

• How to access, download or delete your personal data (for reviewers)
• ​Quick guide to privacy for reviewers
• Can I unsubscribe from Trustpilot emails?
• ​Where to send questions or complaints regarding our data processing or Privacy Policy (for reviewers)