Share your rating and reviews on Twitter

Our connect and share feature allows you to share your star rating and reviews directly on Twitter. You can publish a post once or choose the option to automatically post at regular intervals.

Connect Trustpilot to your Twitter account

To get started, follow these steps to connect Trustpilot with your Twitter account.

  1. In Trustpilot Business, go to Showcase > Social sharing > Connect and share
  2. Click Continue with Twitter and log into your Twitter account.

If you've already connected with Facebook or Instagram, the option to connect to Twitter will be under Where do you want to post.

  1. Click Authorize app to complete.

You'll be redirected back to Trustpilot Business. At this point, your Twitter account is connected and you can proceed to share your rating or review on your page.

Share rating

  1. In Trustpilot Business, go to Showcase > Social sharing > Connect and share.
  2. Under Create a post, select Share rating. Customize your post by choosing which language you want to post in and telling us if you'd like to include a link to your Trustpilot profile in the post’s caption.
  3. Under Where do you want to post, select the page you want to share on.
  4. Click Publish to Twitter to share your rating.

Share reviews

This feature is only available with the Convert Add-on Module

  1. In Trustpilot Business, go to Showcase > Social sharing > Connect and share.
  2. Under Create a post, select Share reviews. Customize your post by choosing a background, selecting which language you want to post in and telling us if you'd like to include a link to your Trustpilot profile in the post’s caption.
  3. Under Where do you want to post, select the page you want to share on.
  4. Select one or more options under What type of reviews do you want to post.

If you haven’t received any reviews matching the options selected in the previous step, you can share a post on your page asking your customers to review your business on Trustpilot.

  1. Click Publish to Twitter to share your review.

Automatic posting

  1. In Trustpilot Business, go to Showcase > Social sharing > Connect and share.
  2. Under Share rating or Share reviews, toggle on Automatic posting.
  3. To choose the frequency at which posts should publish automatically, select an option under How often do you want us to post.

If you have less than 50 reviews, you can choose when you want Trustpilot to start posting automatically to your page.

View posts performance

You can see how your posts have performed in the last 30 days.

In Trustpilot Business, go to Showcase > Social sharing > Connect and share.

  • Click Impressions to view the number of times all posts published across different platforms were seen.
  • Click Reactions to view the number of reactions all posts published across different platforms have received.
  • Click Comments to view the number of comments all posts published across different platforms have gotten.

Disconnect Trustpilot from your Twitter account

  1. From your Twitter home page, go to (•••) More > Settings and privacy > Security and account access.
  2. In Apps and sessions, select Connected apps, then select Trustpilot.
  3. Click Revoke app permissions.

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