How do I contact Trustpilot?

Trustpilot is committed to transparency. Read the Transparency Report 2022.

If you can’t find the answers you’re looking for in our support articles, you can get in touch with us directly. Here’s an overview of how to contact us, depending on your question or issue.

Issues with using our platform

Got a technical issue that you need help with? Maybe you’re having trouble logging in to your account or have some questions about your Trustpilot profile. If that’s the case, you should get in touch with our support agents, who are ready to help with anything related to our platform and how it works. You can reach out by visiting our contact page and following the prompts to send us your message.

Questions about reviews

If you have concerns about the content of a review - it could be one you’ve written yourself or one you’ve seen written by someone else - you’ll need to reach out to our Content Integrity Team. They’re the ones working hard to make sure our platform remains safe and protected. Get in touch with them here. Try to include as much detail as possible in your message so that they can better assist you.

Report suspicious activity on Trustpilot

If you notice any problems regarding reviews on Trustpilot that you think we should be aware of, the best way to let us know is by using our whistleblower function. You can find more information about what can be reported by reading our article on the subject. Once you’ve read about the process, please fill out our whistleblower form.

Your privacy on Trustpilot

We’ve put together a guide featuring our most asked questions about how we handle and protect your data and privacy. If you don’t see the answers to your questions in the article, you can reach out to our privacy team here.

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