Trustpilot’s Shopify integration: Add a TrustBox widget

This feature is included in the Free, Plus, Premium, Advanced, and Enterprise plans.

With our Shopify integration you can add multiple TrustBox widgets, invite customers to write reviews, and automate your review collection for service and product reviews. In this article, we’ll show you how to add or delete a widget.

Add a widget to your Shopify store to easily display your reviews. You’ll just need to install our Shopify integration and make sure you’ve set up your review invitations first.

Add a widget

You can add multiple widgets to your web pages using the integration.

  1. In Shopify, click on the Apps tab on the left hand menu. Select Trustpilot Reviews.
  2. Under the Website widgets tab, click Add a widget.
  3. Your website preview will open in a new tab. Add widgets by dragging and dropping them onto the preview of your website. You can choose to place widgets on your landing page, category page, or product page. (If you want to place them on another page, click on Add a new page and simply enter the specific web address)
  4. You can configure the widget by hovering over it and clicking Customize.
  5. Once you're happy with the position of your widget, click Publish changes.

It might take a few seconds for the widget to appear on your website after publishing. It might be because your browser is loading the cached version of your website. You can clear your cache or preview your website in a different browser or incognito to see the published widget.

You can see a summary of all widgets added to your website under the Website widgets tab.

Delete a widget

If you want to delete a widget from your site:

  1. In Shopify, click on the Apps tab on the left hand menu. Select Trustpilot Reviews.
  2. Under the Website widgets tab, click the three dots (•••) on the right corner of the widget you’d like to remove and click Remove

You can also remove a widget by clicking Edit which opens a new page with a preview of your website. Hover over the widget and click on the trash bin icon in the right corner. Click Publish changes.

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