Trustpilot's OpenCart 2.0-2.2x and 2.3x integration: Manage multiple stores

This feature is included in the Free, Plus, Premium, Advanced, and Enterprise plans.

If you have multiple stores or domains on OpenCart, you can use our integration to collect and showcase reviews across all of them individually. This article shows you how to manage and configure them.

You can find our guide on how to install and use our integration for OpenCart 2.0-2.2x and 2.3x here and for OpenCart 3 here.

In those articles, we explain how to manage settings for all your OpenCart stores at once. If you want to manage the settings for each of your stores individually, use the instructions below instead.

Manage multiple stores

If you have multiple stores within the same business - for example, a single business with country-specific stores - both stores should be under the same Trustpilot business unit. To do this:

  1. Install the Trustpilot integration for each store, and be sure to select the right business unit when logging into the integrations.
  2. If asked to reinstall with the same settings, select Skip.

The following invitation features will be the same across all your stores:

  • Turn product reviews off/on
  • All settings in the Invitations settings tab, except Additional language settings.

The following invitation features can be configured separately for each individual store:

  • Advanced product review settings
  • Additional language settings
  • Past orders

Use a different service review invitation template for each store

If the integration detects that you have multiple domains under the same business, you’ll be able to change the language settings for each store.

This feature is not supported if you configured your multi store setup using a 3rd party plugin.

The email template selected under Select settings for all websites will apply to all stores. To create an exception, click +Add additional languages. Then, you’ll be able to specify the email template for individual websites with the following setting options:

  • Website: Select the website/store for which you want to use a different email template.
  • Language: Filter for email templates to be shown in this language.
  • Email template: Shows the service review email templates you have available in the chosen language.

Adding widgets across multiple stores in the same business unit

The integration’s widget preview will always show the first store you installed the plugin on. Publishing a widget on the Landing, Category, or Product page will publish the same widget across all of your stores within the business unit.

If you’d like to publish a different service review widget in each store, click Add a new page and add the web address of the relevant store.

This should only be used to add service review widgets.

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