What is Automatic Feedback Service?

A walkthrough of how to use Trustpilot's AFS

Automatic Feedback Service (AFS) streamlines your review invitations. Set up AFS to automatically invite your customers to leave a review after every purchase or service experience. It's our universal solution to automatic invitations that you can tailor to work with your CRM system or ecommerce platform.

There are different limitations on the number of invitations you can send out, depending on your Trustpilot plan:

  • Free: 50 per month 
  • Plus: 200 per month
  • Premium: 500 per month 
  • Advanced: 5000 per month 
  • Enterprise: Unlimited

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