Our Product Team hit the ground running in 2021, developing features to make your Trustpilot experience seamless, with enhanced insights to help make data-driven decisions and tools that make it easier to efficiently engage with customers. Take a look at how you can use these features to get the most out of your Trustpilot account.
Experience notable improvements to your Trustpilot business account
Managing billing in your Trustpilot account just got easier. For businesses with a paid account, the billing page now has a button that allows you to directly change your payment method. Once you’ve paid you'll be able to see and download your invoices with the click of a button.
Our new integration with Google My Business lets you easily import your profile information settings, name, description, category, and address to create consistency across your platforms and ensure your information is accessible for customers.
Looking to invite a colleague to see new reviews? Invite new business users to Trustpilot so they can access review information.
Exciting new ways to showcase product reviews
You asked and we answered! The Product Review MultiSource TrustBox (shown below) now displays product attribute ratings to paint a more comprehensive picture of your products’ value. Share ratings of specific features like Ease of assembly, Fun, and Value for money to support consumer decision-making on your product pages.
You can also showcase your product reviews visually to maximize consumer engagement using our image generator for product reviews, available on our Standard plan.
Assessing your data just got easier
Head over to the Analytics Overview tab in your account to view improved trend charts for reviews, your TrustScore, and insights into Invitations Sent. We’ve also included data on your public reply date and time to reply.
Get insights on bounce rate and unsubscribes with an enhanced invitation feature, which includes the ability to export unlimited items, including an Invitation Status.
Have feedback on how we can make this Product Release Roundup better for next quarter? Submit your feedback here or visit: https://www.surveymonkey.com/r/TrustpilotReleaseRoundup.