Enhance Add-on Module

This feature is part of the Enhance add-on module.

Get the module

Personalize your Trustpilot business profile by adding your brand logo and adding customized content that will enhance your online reputation. Here’s a breakdown of the features that come with the Enhance Add-on Module.

Trustpilot business profile pages usually rank highly in search results for brands, so a well-curated page with effective content is essential. With the Enhance Add-on Module, you’ll be able to customize your page even further. You’ll be able to:

Create highly customized review invitations

The module makes it easy to create personalized email templates that fit your brand and tone of voice. This article goes into detail about the ways you can customize your template. You’ll also be able to include a legal notice in your invitations.

Include promotions and guarantees

You can add exclusive promotions and highlight your brand story on your business’s profile page on Trustpilot. Add a Promotion Box to help build customer awareness about your business's brand and customer service.

If you offer a guarantee to your customers (for example: a money back guarantee, shipping within 24 hours, or hassle-free return) you can mention it by including a Guarantee Box. Have a look at this article to find out how to include one.

Add a Facebook like box

Help boost customer confidence with a Facebook Like Box on your profile page, giving reviewers a direct link to your business's Facebook page. You can learn how to set it up here.

Access advanced analytics

Get a deeper understanding of your business’ performance with more advanced analytics. Our Analytics includes a set of dashboards designed to provide business insights from your reviews. You can monitor your Customer Satisfaction Score and filter your reviews by tags, to easily analyze your business’ performance by specific segments. Learn more about the features of the dashboard in this article.

In addition, you’ll have access to the Invitation conversion overview, which gives you detailed insights into how your invitation emails are performing. You can monitor your performance and adjust your strategy to get more reviews from your customers.

You can also take advantage of the Organic reach dashboard, to get an overview of how your Trustpilot profile is performing in organic Google searches, along with tips on how to optimize that performance.

Manage your service reviews

Filter, export, and manage all your business’s service reviews from one place. You’ll be able to export your reviews’ raw data to use for analysis with your own existing tools. Learn more here.

 

To get this module, sign up here or get in touch with your Trustpilot Business account manager.