Location Reviews Add-on Module

This feature is part of the Location Reviews add-on module, which can be purchased in addition to the Plus, Premium, Advanced, and Enterprise plans.

Stand out in local searches, display localized content, and compare the performance of each of your branches, not just your business as a whole. Here’s a breakdown of the features that come with the Location Reviews Add-on Module.

This add-on is ideal for businesses that have physical stores or branches, and want more control of their Trustpilot account at a local level. You’ll be able to see how each of your locations perform individually, and manage accordingly. With this module, you’ll be able to:

Set up location reviews

Location reviews allow customers to write reviews based on the service they’ve experienced at a specific location. Each location you set up has its own TrustScore and profile page that’s linked to your business’s main profile page. Learn how to set them up in this article.

Control user roles and access

As the admin of your account, you’ll be able to assign roles to your teammates and set permissions, to control what level of access you want to grant each user. You can add certain users to specific locations, to better control your review management. Read more about it here.

Set up a location review TrustBox

Use one of our TrustBoxes to display location reviews on your website and showcase how your business’s locations are performing. These TrustBoxes will display location-specific reviews, TrustScores, and star ratings. You’ll be able to embed a location code that enriches your local SEO, by including information such as a phone number or an address in the search results for your business. Find out how to set them up here.

Compare location performance

Our location comparison dashboard makes it simple to gain insights and compare how your specific locations are performing. You’ll get an overview of each location’s TrustScore, number of reviews, and star ratings, all on a single dashboard. Learn more here.

 

To get this module, sign up here or get in touch with your Trustpilot Business account manager.

 

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