Connect Add-on Module

This feature is part of the Connect add-on module. Get the module

This add-on module can be purchased in addition to the Premium, and Advanced plans, and is included in the Enterprise plan.

Offer a smooth review collection experience that’s aligned with your branding and seamlessly integrates into your customer’s journey. Here’s a breakdown of the features that come with the Connect Add-on Module.

This module is ideal for business users that want to customize how Trustpilot reviews look on their website. It includes all the basics you need to start using Trustpilot APIs on your website.

API

Through our APIs, you can customize how you collect and display Trustpilot reviews to make them work for your brand. If our standard invitation methods aren’t the best fit and you require a more advanced setup, you can easily trigger invitations. They also allow you to integrate Trustpilot with tools that you’re already using. Read more about our APIs in this introductory guide.

Check out this article to learn how to send invitations using an API.

Embedded forms

Note on limitations:
  • As of November 2022, Safari disabled the use of third-party cookies, which are required when using our Embedded Review Form. As a result, Safari users will be unable to submit their review successfully through the form.
  • Google’s Chrome browser has also stopped allowing third-party cookies as of 2024, so bear this in mind when choosing this invitation method.

We encourage you to use Trustpilot's business API link to create a custom button that links to your review submission form.

When you embed our review form on your business’s website, customers can post reviews directly from your webpage. You can enhance your customer’s experience by enabling them to write a review as part of their checkout, without having to leave your website. Find out more about how it works here.

Build custom TrustBoxes

Customize your TrustBoxes to better match your business’ branding, by building your own using our API. When creating product review TrustBoxes, you have full control over the look and feel. For service review TrustBoxes, make sure to follow our branding guidelines.

 

To get this module, sign up here or get in touch with your Trustpilot Business account manager.  

 

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