If you can't find the answers you're looking for in our support articles, you can get in touch with us directly. In this guide, we’ll direct you to the appropriate team to contact with questions about Trustpilot.
We’re made up of several teams, so browse the questions below to find out who you should contact, based on what you need help with.
I’m having technical issues and need help with the Trustpilot platform. Who can give me advice?
We have a team of Support agents ready to help with troubleshooting specific issues related to our platform and products. Check out this article to read more about what services are available.
I would like some help with my Trustpilot Business account details. Who should I talk to?
If you’re on one of our paid plans, you have a dedicated Customer Success Manager that’s in charge of taking care of your account. You can learn how to get in touch with them here.
How do I pay for Trustpilot or edit my payment details?
I have a question about Trustpilot privacy and security practices. Who can I get in touch with?
I need help with flagging reviews. Who can I reach out to?
We have lots of resources on our Support Center to guide you through how to flag reviews that go against our guidelines, along with explanations of what happens during the process. However, if you need additional help, we recommend you reach out to our Content Integrity team. Just fill out this form, and they’ll take it from there.