Trustpilot Business account - FAQ

Taking control of your company profile using Trustpilot Business helps you get more reviews and unlocks tools and insights that can grow your business. Find answers to the most commonly asked questions about Trustpilot Business here.

How do I sign up for Trustpilot Business?

If you want to get started with Trustpilot Business, take a look at our Business page to learn about the all features and plans available. Signing up is simple and you can do it here.

How do I upgrade my Trustpilot Business account plan?

If you’re looking to upgrade your account, we offer several add-ons to our standard plan, as well as an Enterprise plan that’s ideal for larger businesses in need of more complex solutions. If you're currently on a free plan, you can request request a demo to try out the options. If you’re on a paid plan, get in touch with your Customer Success Manager and they’ll take it from there.

Can I downgrade my Trustpilot Business account plan?

You can change your account plan at any time. If you decide to downgrade, reach out to your Customer Success Manager, and they’ll help you make the appropriate changes.

Can I change my login credentials for my Trustpilot Business account?

Sure! Check out this article, where we explain how to change or reset your password. If you need to change the email address associated with your account, have a look here.

How do I delete my Trustpilot Business account?

If you no longer want to be part of Trustpilot Business, take a look at this article to learn how to delete your account and what it means for your company’s profile page. We’re sorry to see you go!