Trustpilot’s automatic invitation method overview

We offer several methods for sending review invitations to customers. Here’s a breakdown of the ways you can send Trustpilot review invitations automatically.

Our automatic invitation methods make sending review invitations easy and effortless. They offer lots of settings and a high level of control and customization. 

When a customer writes a review after receiving an invitation sent using an automatic method, the review is labelled as Verified.

Ecommerce integrations

Our ecommerce integrations connect Trustpilot to your business’s ecommerce platform to send out review invitations. They communicate directly with your platform and automatically send invitations with each order. 

Automatic Feedback Service

Automatic Feedback Service (AFS) provides a simple way to control your invitations. AFS automatically sends review invitations via email after a customer purchases something or has a service experience with your business.

Trustpilot APIs

For a high level of control over how you create invitations, use Trustpilot APIs. Our API documentation provides developers with guidance on how to integrate any of our APIs with your solution.

Some automatic invitation methods are only available on our paid plans

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