We’re excited to announce the implementation of our new Business Transparency box and page.
As of July 2020, we have changed the Activities box and page on Trustpilot Business users’ company profile page. We've renamed and redesigned them with our promise of trust in mind.
What changes are implemented?
Business Transparency box
The Activities box is now called the Business Transparency box, located on any business’s profile page. The box still includes business activities, but has now changed location to the very top of the right hand column. In particular, we’ve added a feature to display how often and quickly a business responds to negative reviews.
Business Transparency page
The Activities Page is now called the Business Transparency page. You can access it by clicking on the detailed overview option within the Business Transparency box. This page still includes data on business activities, but will now also display data on how often and quickly a business responds to negative reviews, both valid and invalid reporting and flagging rates, and a monthly star rating distribution chart.
Who should I contact for advice and assistance?
You can contact your Customer Success Manager if you have any additional questions.