Introduction to location reviews

This feature is part of the Location Reviews add-on module.

Get the module

If your business has physical stores or branches, you can set up location reviews to collect service reviews for each individual location.

What are location reviews?

Location reviews are a type of service review that allow customers to write reviews based on the service they’ve experienced at a specific location, and not just your business as a whole.

Each location you set up has its own TrustScore and profile page that’s linked to your business’s main profile page.

What are the benefits?

Appear in local searches: Each location’s Trustpilot profile page is SEO-optimized to ensure your locations get discovered by more customers and improve your local SEO.

Increase conversion: Give your consumers more confidence when choosing your local branches with distinct TrustScores and TrustBoxes for each location.

Compare store performance: Gain insights and compare how different locations perform across your business.

Where can I find location reviews?

Anyone who visits your business’s main profile page on Trustpilot can choose to leave a review for your business as a whole. On the right-hand side of the page, they also have the option to choose a specific branch and leave a location review.

Screenshot of a profile page on Trustpilot with Locations highlighted

If you haven’t set up location reviews and you’d like to learn how, click here.

Up next How to create a CSV file for locations

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