Get started with location reviews

This feature is part of the Location Reviews add-on module, which can be purchased in addition to the Plus, Premium, Advanced, and Enterprise plans.

If your business has physical stores or branches, you can set up location reviews to collect service reviews for each individual location.

What are location reviews?

Location reviews are a type of service review that allow customers to write reviews based on the service they’ve experienced at a specific location, and not just your business as a whole.

Each location you set up will have its own TrustScore and profile page that’s linked to your business’s main profile page.

What are the benefits?

Appear in local searches: Each location’s profile page is SEO-optimized to ensure your locations get discovered by more customers and improve your local SEO.

Increase conversion: Use TrustBox widgets to display reviews according to their location, and appeal to shoppers by demographic.

Compare store performance: Gain insights and compare how different locations perform across your business.

Where can I find location reviews?

Anyone who visits your business’s main profile page on Trustpilot can choose to leave a review for your business as a whole. On the right-hand side of the page, they'll have the option to choose a specific branch and leave a location review.

How do I get them? 

The first thing you'll need to do is set up your locations. Learn how to do that here. Once your locations are in place, then you can begin sending out invitations

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