We're making some big changes to the Trustpilot website, and we want to tell you a bit about why we're making these changes and what they mean for you.
Openness and transparency
Trustpilot is the world's leading review platform. We're a free, open space where everyone – reviewers and companies – can connect, collaborate, and improve each others' experiences. We give people a place to share and discover reviews of businesses, and we give every business the tools to turn consumer feedback into business results.
We value openness and transparency, so we've conducted over 200 consumer and business interviews to give us information about how we can improve Trustpilot. We listened to what our users had to say, and now we're making some changes to our website and platform to make it easier for you to find reviews and provide feedback.
A work in progress
We've improved the navigation on our website. Its new design makes it easier for you to share and discover reviews. We've made these changes to make sure that your opinions are heard by other reviewers and that businesses receive your input so you can help make them better.
While we're redesigning the website, some pages may be updated, while others may have our old design. Please bear with us while we update things - we want to make sure that you have the same great experience across the entire Trustpilot community.
We've also made a significant investment in our performance to make sure that the Trustpilot platform runs smoothly.
Our new website makes it easier for all of our users to meet each other on the platform, collaborate, and help each other be better. Check it out!