​Is Trustpilot a data processor or data controller?

We’ve created a useful infographic to help Trustpilot users understand when we act as a data controller and when we’re a data processor under the General Data Protection Regulation (GDPR).

Trustpilot review invitation services

The GDPR imposes responsibilities on data processors and data controllers. Our infographic below shows when Trustpilot is a data processor and a data controller for personal data relating to our platform.

We define data processor and data controller in accordance with the GDPR.

Trustpilot is a data processor when sending review invitations and a data controller when customers write reviews

More information

  • Our Privacy Policy explains in more detail which personal data we collect from reviewers and users of our platform, how we collect it and what we use it for.

Previous The GDPR and data protection requirements for businesses

Up next Who processes personal data on behalf of Trustpilot?

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