​Is Trustpilot a data processor or data controller?

We’ve created a useful infographic to help Trustpilot users understand when we act as a data controller and when we’re a data processor under the General Data Protection Regulation (GDPR).

Trustpilot review invitation services

The GDPR imposes responsibilities on data processors and data controllers. Our infographic below shows when Trustpilot is a data processor and a data controller for personal data relating to our platform.

We define data processor and data controller in accordance with the GDPR.

Trustpilot is a data processor when sending reviews and date controller when customers write reviews

More information

  • Our Privacy Policy explains in more detail which personal data we collect from reviewers and users of our platform, how we collect it and what we use it for.

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