​Basic settings

Build trust to find new customers and keep existing customers coming back for more.

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Get your company profile up and running to give customers your company's contact information, and configure notifications to receive alerts when you get reviews.

Your Trustpilot profile

Your Trustpilot profile is the page that customers see when they search for your company on the Trustpilot website. It contains your TrustScore and a breakdown of review percentages and star ratings. Customize your company profile and edit the following information:

  • Company information, including display name and a link to your company website
  • Company description
  • Company logo (a screenshot of your website's homepage, or some other picture)
  • Contact information

Spend some time going over how your profile looks on the Trustpilot site, and make sure to regularly check that your information is up-to-date and accurate.

Set up notifications

Nothing makes a customer feel appreciated like a timely response. That’s why it’s so important to set up notifications for any new reviews.

You can choose to receive notifications for all reviews, or just reviews that have specific star ratings. It's really easy to set up from within your Business Account.

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