It feels good to be recognized - that's why it's so important to customize your profile. And don't forget to set up those review notifications, so you never miss a new review!
Overview of your Trustpilot profile
Your Trustpilot profile is the page that your customers see if they search for your company on the Trustpilot website. In addition to all of your reviews, your TrustScore and a breakdown of review percentages and star ratings, it contains the following information:
- Company information, including display name and a link to your company website
- Company description
- Company logo (or a screenshot of your website’s homepage, or other picture)
- Contact information
Spend some time going over how your profile looks on the Trustpilot site, being sure to regularly check that all of the information is up-to-date and accurate.
Set up notifications
Nothing makes a customer feel appreciated like a timely response. That’s why it’s so important to set up notifications for any new reviews.
You can choose to receive notifications for all reviews, or just specific star ratings, and it’s really easy to set up from within your Business Account.
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