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Tips and best practices

Take a look at our tips and best practices to make sure you’re using the Trustpilot platform correctly and staying within our guidelines.

We have a specific set of rules which apply to companies using the Trustpilot platform, called our Company Guidelines. In contrast, reviewers and consumers using our platform are governed by our User Guidelines (see our Quick Guide to the User Guidelines here).

Our Company Guidelines

The best way to make sure you understand what's allowed and not allowed when using the Trustpilot platform is to read our Company Guidelines. The key points are fairly straightforward, but to make it simple, we've summarized them in our Quick Guide to the Company Guidelines.

For all the details:

Tips and best practices for businesses

We've put together a few pointers to help make sure you’re complying with our guidelines and getting the best experience out of Trustpilot:

Find more helpful information in our Support Center.

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