Set up automatic billing

Never worry about missing an invoice again. Setting up automatic card payments is a hassle-free way to keep your account current.

It's quick to set up and requires minimal maintenance - you'll only need to update anything if your card details change.

Is this like a direct debit?

Not exactly. Think of it like this:

  • With a direct debit, you let your bank automatically pay bills for you from your account.
  • With an automatic card payment, you connect your specific card to pay bills.

Both ways get your bill paid on time, they just work slightly differently behind-the-scenes.

How do I set it up?

  1. Go to Trustpilot Business and click on your profile icon in the top-right corner.
  2. Select Plans & billing.
  3. Scroll down to Payment information. Click Edit to make your changes.

Manage your billing information

Updating your billing details is quick and easy.

  1. In Trustpilot Business, click on your profile icon in the top-right corner.
  2. Select Plans & billing.

You'll be taken to a page where you can:

What if I change my mind?

If you no longer want to use automatic payment, just give us a 30-day notice before your next payment. You can do this by contacting your account manager or using our contact form.

What type of card can I use?

We welcome a variety of payment methods:

  • VISA (both debit and credit)
  • Mastercard
  • American Express

Other Payment Options

Automatic credit card payments aren't what you’re looking for? We've got you covered with multiple alternatives:

  • Bank transfers
  • One-off credit card payments
  • PayPal
  • Checks (if you're in the USA)
  • Direct debit (for our friends in the UK, Netherlands, Italy, France, and Germany)

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