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Browse the Trustpilot Support Center to find info on Google Seller Ratings, Rich Snippets, TrustBoxes, Product reviews, plus how-to guides for editing your reviews and account settings

[Webinar] ​Trustpilot Platform Training

We strive to make regular changes and updates as needed, however, due to the dynamic nature of Trustpilot’s business, content on this page may be out of date.

Get Started with Trustpilot by setting up your business portal!

In this training webinar, you will get a first approach of how to set up your business portal. You will learn the basics of how to get started and collect reviews as fast as possible.

Here are the main subjects that will be covered.

  • How to log in to the business portal and overview of the Dashboard
  • How to customize your public profile page
  • How to send out Invitations
  • Google Seller Ratings extension
  • How to interact with reviews
  • How to share reviews
  • Browse our Support Centre

For more information please read our Getting started Guide

Webinar Q&A

Here are some questions that were asked during the webinar

What is the difference between Service and Product reviews?

Service reviews help consumers decide which company to buy from, while Product reviews help consumers choose which products to buy.

Can I see how many times my Trustpilot profile appears in Google search?

Yes! Check out the Analytics dashboard to see how many times your Trustpilot profile appeared in Google, in addition to other Statistics related to your Trustpilot performance.

What's the best way to collect reviews?

We recommend using our email automation system, AFS 2.0, to seamlessly automate review invitations to your customers. To learn all about the benefits, check out our article: Automatic Feedback Service 2.0 setup guide.

Can I share reviews from Trustpilot on different places other than my website?

Yes! You can check out our Facebook app, one-click social media sharing functionality, or Hootsuite integration to share your reviews all over social media. We also have a variety of Marketing Assets to help give some inspiration and guidance to share your reviews on social media.

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