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Filter reviews by star rating and language

Want to get a better overview of a company's service level? Or read reviews in different languages? Use our Filter reviews tool to sort and show reviews by their star rating and language.

Filter reviews by their star rating

Reviews on Trustpilot are shown in reverse chronological order, so the most recently published reviews appear at the top of each company's profile page. However, you can use our Filter reviews tool to sort and select reviews by their star rating. This lets you perform a more targeted search to find out what customers like about a company (5 star reviews) or what they'd like to see improved (1 and 2 star reviews).

To filter reviews:

  1. Search for the company whose reviews you want to read.
  2. On the Reviews page, click on the Filter reviews drop-down, and select the star rating you want to see. 1 star is the lowest rating and 5 stars is the highest.
  3. To remove a filter, click on the x icon next to the star rating.

Tip! Read our TrustScore article and learn how companies are rated on Trustpilot.

Filter reviews by language

On Trustpilot, reviews are shown in the language that matches the domain you've selected or the country you're in. For example, if you visit de.trustpilot.com, you'll see reviews written in German by default. If you go to fr.trustpilot.com, you'll see French reviews. On trustpilot.com, reviews are in English.

To change language:

  1. Search for the company whose reviews you want to read.
  2. On the Reviews page, click on the Filter reviews drop-down.
  3. Click the Language drop-down and select the language that you want to see reviews in. The number of available reviews appears next to the language name.

Please note that not all businesses will have been reviewed in multiple languages, so you might not see every language in the drop-down menu.

To view reviews in all languages:

  • On the Reviews page, click the x icon next to the default language.
  • You can also click the Language drop-down and choose All languages.

Tip! You can refine your search even further by selecting both the language and star rating of your choice. For example, to read 3-star reviews in Spanish, select '3 stars' and the review language 'Español' in the filter reviews tool.

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