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Filter a company's reviews

Want to get a better overview of a company's service level? Read reviews in different languages? Or find out how well a company's specific location is doing? Filter reviews to sort and show reviews by star rating, language, or a location.

Filter by star rating

On a company's profile page, the most recently published reviews appear first. Filter reviews to view reviews that have a certain star rating. This helps you perform a more targeted search, so you can see what customers love about a company or what they're less thrilled about.

To filter by star rating:

  1. Search for the company whose reviews you want to read, then select their name on the results page.
  2. On the company profile page, select the Rating button.
  3. Select the check box for the rating of the reviews you want to see, then select the Show reviews button to apply your filter.

To remove a filter, deselect the filter.

Tip: Read our TrustScore article and learn how companies are rated on Trustpilot.

Filter by language

On Trustpilot.com, the default language for reviews is English. On local versions of Trustpilot, for example, de.trustpilot.com or fr.trustpilot.com, reviews appear in your local language by default. To read reviews in any other language, apply a language filter.

To filter by language:

  1. Search for the company whose reviews you want to read, then select their name on the results page.
  2. On the company profile page, select the Language button to expand the menu.
  3. In the Language dialog, select the language you want to see reviews in, then click the Show reviews button. The number of available reviews appears next to the language name.

Not all businesses have been reviewed in multiple languages, so you probably won't see every language in the drop-down menu.

To remove the language filter:

  • In the Language dialog, select All languages, then click the Show reviews button.

Tip: Combine both language and star filters to further refine your search. For example, to read 4-star (great) reviews in Spanish, select both the Great filter and the Español language filter.

Filter by location

On a company's profile page, you'll always land on a company's main profile page first. Filter locations to view reviews that belong to a company's specific location or store. This helps you get a better informed experience about local businesses near you.

To filter by location:

  1. Search for the company whose reviews you want to read, then select their name on the results page.
  2. On the company profile page, click on locations under the company's name.
  3. Select or search for the location you want to see the reviews of.

Tip: Check out and compare the reviews and TrustScore of two or more locations to see where you can get the best experience.

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