Filter a business’s reviews

When you search for a business on Trustpilot, their profile displays all relevant information and reviews about them. Here, their most recently published reviews appear first. If you want to sort them differently, you can filter by Star rating, language, location, and other dynamic filters.

Note: You don’t need a Trustpilot user profile to read or filter reviews, but you do to write them.

Filter by Star rating

  1. From Trustpilot.com, enter the business you want to review, then click Search. Click on the business to go to their profile.
  2. In the Reviews box, under Filter by, click Rating.
  3. In the dialog box, select the checkbox next to the Star rating(s) of the reviews you want to see, then click Show reviews.
  4. To remove the filter, deselect the checkbox.

Filter by language

Note: English is the default language for Trustpilot reviews, so not all businesses have reviews in multiple languages.
  1. From Trustpilot.com, enter the business you want to review, then click Search. Click on the business to go to their profile.
  2. In the Reviews box, under Filter by, click the language.
  3. In the dialog box, select the language of the reviews you want to see, then click Show reviews.
Note: The number of reviews written in the language is displayed next to its name.
  1. To remove the filter, click the language again. In the dialog box, select All languages, then click Show reviews.

Dynamic filters

Apply dynamic filters, which show the most popular nouns and themes mentioned in a business’s reviews within the last 12 months.

  1. From Trustpilot.com, enter the business you want to review, then click Search. Click on the business to go to their profile.
  2. In the Reviews box, a list of nouns is displayed. Click the noun(s) you want to filter by.
  3. To remove a noun, click it again.

Filter by location

Some businesses set up locations so customers can review their service experience at a specific branch. Each location has its own profile, which is linked to from the business’s main profile.