Hello! How can we help?

Browse the Trustpilot Support Center to find info on Google Seller Ratings, Rich Snippets, TrustBoxes, Product reviews, plus how-to guides for editing your reviews and account settings

How to add a TrustBox in BigCommerce

This guide is for BigCommerce users who want to implement a TrustBox on their website.

To create and modify your store's content, BigCommerce allows you to add custom HTML, JAVASCRIPT, and CSS code snippets.

How to add the TrustBox javascript to your website’s HTML head section

    1. Go to Integrations in your business account and select the TrustBox Library.
    2. Find the TrustBox you’d like to implement and click on Learn more to see instructions.
    3. Copy the header part of the code snippet from the TrustBox

Note: Read the following article if you’d like more details on how to implement a TrustBox.

    1. Access your store’s Control Panel
    2. Click on Settings and Design
    3. Under Themes, click Edit HTML/CSS
    4. Under Panels, select the HTMLHead.html file, paste the code snippet (copied on Step 3) and click Save
    5. Your TrustBox will now be visible on your website.

How to add a TrustBox on a specific page

In this example, we will show you how to add the TrustBox Carousel to your website’s homepage.

Note that in our TrustBox Library, we provide you with suggested placements for each of our TrustBoxes.

    1. Go to Integrations in your business account and select the TrustBox Library.
    2. Find the TrustBox you’d like to implement and click on Learn more to see instructions.
    3. Copy the body part of the code snippet from the TrustBox

Note: Read the following article if you’d like more details on how to implement a TrustBox.

    1. Access your store’s Control Panel
    2. Click on Settings and Design
    3. Under Themes, click Edit HTML/CSS
    4. Under Layouts, select the default.html file, paste the code snippet (copied on Step 3) and click Save
    5. Access your store’s homepage and view your TrustBox.

 

How to add multiple TrustBoxes to your website

In this example, we will show you how to add the Horizontal TrustBox to your footer in addition to the Carousel TrustBox we have added before.

Note that, in our TrustBox Library, we provide you with suggested placements for each of our TrustBoxes.

  1. Follow steps 1 through 6 of the How to add a TrustBox on a specific page section
  2. Next, under Panels, select the Footer.html file, paste the code snippet and click Save
  3. Refresh your website and you will be able to see the Carousel TrustBox on your homepage and the Horizontal TrustBox on your footer

How to remove a TrustBox from your website

  1. Access your store’s Control Panel
  2. Click on Settings and Design
  3. Under Themes, click Edit HTML/CSS
  4. Under Panels, select the HTMLHead.html file, remove the code snippet you added before and click Save
  5. Under Panels, select the Footer.html file, remove the code snippet you added before and click Save

 

Comments

0 comments

Please sign in to leave a comment.