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Browse the Trustpilot Support Center to find info on Google Seller Ratings, Rich Snippets, TrustBoxes, Product reviews, plus how-to guides for editing your reviews and account settings

How do I contact Trustpilot’s Support Team?

Trustpilot Support helps customers and companies to get the most out of their Trustpilot experience.

Our Support Team works tirelessly to deliver a world class service, providing solutions, assistance and advice for any issue presented to us. We are a globally positioned team of experienced and dedicated people, with a presence in Copenhagen, London, Berlin and New York.

Every day we deal with a multitude of queries, questions and problems from our users and we have the knowledge and expertise to solve problems, ensuring that your Trustpilot experience is a great one.

Business users can contact us directly using our contact form, phone and live chat.

Reviewers can contact us using our contact form and chat with us live on the Support Center

Business Hours:

All of our users have dedicated support from our global support offices between the hours of 9-24 (CET). The times below are working hours from our three offices in their respective time zones:

    • London, Monday - Friday, 9.00 -18.00 (GMT)
    • Copenhagen, Monday - Friday, 9.00 -16.30 (CET)
    • Berlin, Monday - Friday, 9.00 -16.30 (CET)
    • New York, Monday - Friday, 9.00 -18.00 (UTC -5)

In addition to the dedicated support we offer, each user has access to our support website support.trustpilot.com which contains up-to-date articles and guides on many relevant issues regarding your account and Trustpilot. 

Meet our Support Team here: 



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