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How to add a TrustBox in PrestaShop

This guide is for PrestaShop users who want to implement a TrustBox on their website.

To create and modify your store's content, PrestaShop allows you to install content management modules. We've based this article on using the free contentBox module, which allows you to add HTML, JAVASCRIPT, and CSS blocks anywhere you want inside PrestaShop 1.5 or PrestaShop 1.6.

Please note that Trustpilot is not responsible and does not provide technical support for third-party plugins.

How to download and install the contentBox module for PrestaShop

  1. Go to http://contentbox.org and download the contentBox module.
  2. Access your store’s Administration Area.
  3. Click on Modules and Services and then Add a new module.
  4. Choose the contentbox.zip file and click Upload this module.

The following message will appear once the upload is complete: The module was successfully downloaded.

  1. Filter your modules by contentBox and click Install.
  2. Select Proceed with the installation.

The following message will appear once the installation is complete: Module(s) installed successfully.

How to add a TrustBox to your website using the contentBox module

  1. Go to Integrations in your Trustpilot Business Account and select the TrustBox Library.
  2. Find the TrustBox you’d like to implement and click on Learn more to see instructions.
  3. Copy both code snippets from the TrustBox.

Note: Read the following article if you’d like more details on how to implement a TrustBox.

  1. Go to contentBox Configure, click on Tools and select </> Source code.
  2. Paste both code snippets that you copied in step 3, click Ok and Save.
  3. Access your store’s website and check the footer to see your TrustBox.

Note: By default, contentBox will place the TrustBox in your website’s footer, but you have the option to move it somewhere else on your website. See instructions in How to move your TrustBox to another location (non-default).

How to move your TrustBox to another location (non-default)

  1. Access your store’s Administration Area, click on Modules and Services, filter your modules by contentbox, and click Configure

Next click Manage hooks.

  1. Remove the displayFooter hook by clicking on the drop-down arrow next to the Edit button and selecting Unhook

Now the hook displayFooter will no longer be available on the Positions list, and the following message will appear: The module was successfully removed from the hook.

  1. Click on Transplant a module.
  2. Select the contentBox module, transplant to displayLeftColumn and click Save.

The following message will appear: The module transplanted successfully to the hook.

  1. Access your store’s website, click on one of your products, e.g. t-shirts , and scroll down to see your TrustBox
  2. To reposition the TrustBox on your product’s left column, go to your store’s Administration Area > Modules and Services > Positions. Filter by contentBox and on the displayLeftColumn hook, drag the contentBox module to the desired location.
  3. Refresh your store’s website and you will be able to see that the TrustBox is now at the top of the left column.

How to add multiple TrustBoxes to your website using the contentBox module

In this example, we will show you how to add the TrustBox Carousel to your website’s homepage and the Horizontal TrustBox to your footer. Note that in our TrustBox Library, we provide you with suggested placements for each of our TrustBoxes.

  1. Go to http://contentbox.org and click on Generate your Module.

Please note that Trustpilot is not responsible and does not provide technical support for third-party plugins.

  1. Choose Carousel for the module’s name and Trustpilot Carousel TrustBox for the description. Then click on Generate your Module to download it.
  2. Now repeat step 2 to implement the Horizontal TrustBox. Choose Horizontal for the module’s name and Trustpilot Horizontal TrustBox for the description.
  3. To upload both modules, follow steps 1 and 2 in How to add a TrustBox to your website using the contentBox module.

Note: Your module’s name should be displayed where it says contentBox.

  1. Now your Carousel TrustBox has been placed in your footer by default. To move it to your homepage, follow steps 1 through 4 in How to move your TrustBox to another location (non-default). On step 4, choose the displayHome hook.

Note: Your module’s name should be displayed where it says contentBox.

  1. Refresh your website and you will be able to see the Carousel TrustBox on your homepage and the Horizontal TrustBox in your footer.

How to uninstall and delete the contentBox module from your website

  1. Access your store’s Administration Area
  2. Click on Modules and Services, filter by contentBox and click Uninstall.

The following message will appear: Module(s) uninstalled successfully.

  1. Click Delete to remove the contentBox module

Note: Your module’s name should be displayed where it says contentBox.

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