Get the most out of Trustpilot’s tools by connecting your systems and applications with our APIs.
What is an API?
An API (Application Programming Interface) is a software-to-software interface. APIs allow separate software systems to talk together without any user intervention or knowledge. Tasks are automated, making it possible for you to save time and energy on work processes e.g. sending invitation emails to customers.
What can you do with Trustpilot APIs?
- Pull and display reviews on your website or marketing campaigns
- Integrate reviews into your CRM system
- Pull reviews into your support systems and respond to them directly from there
- Integrate service and/or product review invitations with your own email campaigns
What is the correct way to use Trustpilot APIs?
Trustpilot APIs offer a lot of flexibility, provided that business customers adhere to our integration guidelines and brand guidelines, and they show reviews in a meaningful, transparent, and non-misleading way.
Developer skills are needed to integrate Trustpilot APIs. Here’s our API documentation for developers.
Reach out to your Account Manager or our Support Team and they’ll help you get access to our APIs. They’ll provide you with an API key or API secret, which will uniquely identify you or your developer as the user of our APIs, granting you access to all your Trustpilot content.
The Trustpilot API key or API secret should not be shared with third parties. Please reach out to our Support Team right away if you believe a third party has access to your API key or API secret. We’ll invalidate your API credentials and provide you with new ones.
For more information about Trustpilot APIs, please read our Trustpilot API guide.
If you’d like to use Trustpilot APIs, but you’re not a Trustpilot business customer, you’re welcome to apply for a Service partnership. To apply, visit our partner site and fill out the form to request a callback from one of our Partner Managers.