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How do I edit my username and account settings?

If you wish to edit your username or other information regarding your profile, please follow the steps below:

If you wrote your review in response to an invitation, an account was created for you when you chose to publish and we sent you a welcome email at the time. Every review has to be connected to a profile with a real person behind it. This means you can log in to your account and edit your username and account settings. To access your profile, click the link in the welcome email or find the email address where you received the invite and use it to ask for a new password. Now use your login details to follow the guide beneath.

  1. Go to Trustpilot.com and log in to your account - you can do this by clicking the text Log in on the top right side of the page.

  2. Once logged in, click on your profile picture icon on the top right side of the page to open the drop-down menu
  3. Click on My Settings
  4. You will be directed to a page with your personal information where you can edit your name and account settings.
  5. Click Save information.

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