Manage review notifications

This feature is included in the Standard plan

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Want to stay on top of your reviews as they come in and engage with your customers in real time? You can receive review notifications to be alerted via email when a new review is written or an older one is updated. Learn how to manage your review notifications in this guide. 

Enable review notifications

  1. In Trustpilot Business, go to Settings > Email notifications.
  2. Select the checkboxes next to the types of reviews you want to receive email notifications about.
  3. Click Save changes. A confirmation message will appear.

Disable review notifications

  1. In Trustpilot Business, go to Settings > Email notifications.
  2. Deselect the checkboxes next to the types of reviews you no longer want to receive email notifications about.
  3. Click Save changes. A confirmation message will appear.