Add or remove a Trustpilot Business user

Available for:

  • Free
  • Lite
  • Pro
  • Enterprise
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Control who has access to your Trustpilot Business account.

In some companies, you may want several people to have access to your Trustpilot Business account. Someone may be responsible for uploading customer data, while another person is in charge of replying to reviews. It's simple to add multiple users to your account.

Add a Business account user

  1. In Trustpilot Business > Settings > User management, click the Invite a new user button.
  2. In the Invite a user to this account dialog, enter the new user's email address in the User email field. Choose the user's language from the drop-down menu, then select the domains that the user can access. When you're done, click the Invite user button.
  3. The user will receive a verification email. They must open the message and click on the Get started button.
  4. On the Set password screen, the user must enter a password in the Password field, accept Trustpilot's Terms and Conditions, then click the Complete setup button.

Remove a user from your Business account


To remove a user from your Business account:

  • Click on the user's name. On the user detail, under Domains, deselect the user from the domain, then click the Update button.

Note: All users receive full admin rights. You cannot remove your own access.