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Browse the Trustpilot Support Center to find info on Google Seller Ratings, Rich Snippets, TrustBoxes, Product reviews, plus how-to guides for editing your reviews and account settings

Overview Follow

Overview shows you the statistics about your reviews from the last 28 days. To access Overview, log into your business account and click on Analytics in the left side panel. Next click on Overview at the top of the page.

Reviews collected: This displays the total number of reviews collected in the last 28 days.

Reviews per day: This is the average number of reviews your company collected per day in the last 28 days.

Current TrustScore: This shows your current TrustScore, which is displayed on your company profile page on Trustpilot.

Invitations sent: This displays the total number of invitations sent in the last 28 days.

Source of reviews: This displays the percentage of your reviews based on review source i.e, Invited Reviews, Organic Reviews, and Unique Link Reviews.

Distribution of stars: This displays the percentage of your star distribution over the last 28 days.

Company profile page impressions: This shows the total number of visits to your company profile page from different sources, such as the Trustpilot homepage, TrustBoxes, Google search etc.

From Trustpilot: This shows how many times your company profile page was searched and visited via the Trustpilot homepage.

Please note that it may take up to 1 hour before the statistics are updated when you receive reviews or send out invitations.

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