Analytics Overview

This feature is included in the Free plan

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The Overview shows how your reviews have performed in the last 28 days. It gives you valuable insight into where your reviews come from, how many you've gotten, and what your TrustScore is.

To see your Overview, log in to your business account. On the landing page, select Analytics, then Overview.

The Overview shows you:

Reviews collected – The total number of reviews collected in the last 28 days.

Average reviews per day – The average number of reviews you've collected per day over the last 28 days.

Current TrustScore – Your current TrustScore. You can also find this on your company's Trustpilot profile page.

Invitations sent – The total number of invitations you've sent in the last 28 days.

Source of reviews – The percentage of your reviews based on the review's source, such as automatic invitations, manual invitations, and organic reviews.

Distribution of stars – The percentage of your reviews from each star level.

Public profile page visits – The total number of times your company profile page was visited and how much of that traffic came directly from the Trustpilot homepage.

Note: The Analytics overview page shows data from the last 28 days. This doesn't include data from the current day.