Trustpilot's Facebook Page Tab app enables you to display up to 50 of your latest reviews in a separate tab on your company’s Facebook fan page. Learn how to add the app to your Facebook page and see what it displays.
How do I add the app to my Facebook page?
- Log in to your Trustpilot Business Account
- Click Integrations
- Choose Get the app next to the Facebook integration
- Add your ID - Choose the number of reviews and which stars to show and then follow up with save settings.
- Click on Add "Trustpilot Reviews" to Facebook Page to complete the setup - you will get a popup asking you to confirm that we can add the app to your Facebook page. If you have any popup blocker installed in your browser, you may need to disable it before proceeding.
Note: To be able to add the Trustpilot app to a Facebook page, you must be logged in to a Facebook user account that has administrator rights for that page
Note: Please consider that filtering reviews may mislead consumers about your company's reputation. We recommend showing consumers all reviews so they can get a complete picture. In fact, showing consumers negative reviews will confirm that you are a transparent company that values honest feedback. Learn more about how negative reviews can turn into positive customer experiences.
How do I find my Facebook Page ID?
- Log in to Facebook with the user that has administrator rights for the Facebook page to which you want to add the Trustpilot app
- Go to your Facebook page
- Click About
- The Facebook Page ID will be listed at the bottom
What will my Facebook Page Tab display?
The Facebook Page Tab app enables you to display your latest Trustpilot reviews on your company’s Facebook fan page.
After installing the app, the Trustpilot Reviews app will appear in the left hand menu on your Facebook page.
The application allows you to show up to 50 of your latest reviews on Trustpilot. It also links out to your Trustpilot profile page in a new window where your customers can read all your reviews and leave a new review.
Please note that the Facebook Page Tab app is not supported on mobile devices by Facebook's platform. Therefore, your Trustpilot reviews page tab will not appear on mobile devices.