Recently bought something or had a service experience with a business? Learn how to share your opinion and write a review on Trustpilot.
Anyone who has had a genuine buying or service experience with a business can write a review on Trustpilot. Share your opinion to help others make better informed purchasing decisions, and help businesses provide a better service.
Note: In order to write a review on Trustpilot, you’ll need to create a user profile.
There are two ways to write a review on Trustpilot.
- A business asks you to write one via an invitation
- Write one on your own initiative by following these steps:
Write a Service Review
Write a Service Review to share your opinion about a particular service experience you’ve had with a business.
- Navigate to Trustpilot.com and click Log in in the top right-hand corner. Log in with your account details.
- Enter the business you want to review, then click Show all results. Click on the business to go to their profile.
Note: If the business you’re looking for isn’t listed, you can be the first to review them if they have a website. Click +Add new website, enter their website address, then click Review this company.
- On their profile, click Write a review.
- Under Rate your recent experience, select the number of stars.
- Under Tell us about your experience, share your buying or service experience and Give your review a title. You also have the option to enter your reference number.
- Read the terms, select the checkbox to accept, then click Post review.
Write a Location Review
Write a Location Review to share your opinion about a service experience you’ve had at a business’s specific location. Businesses that utilize them have profiles for each individual location.
- Navigate to Trustpilot.com and click Log in in the top right-hand corner. Log in with your account details.
- Once logged in, enter the business you want to review, then click Search. Click on the business to go to their profile.
- On their profile, under Locations, select the individual location you want to review. On the individual location profile, click Write a review.
- Under Rate your recent experience, select the number of stars.
- Under Tell us about your experience, share your buying or service experience and Give your review a title. You also have the option to enter your reference number.
- Read the terms, select the checkbox to accept, then click Post review.
Write a Product Review
Write a Product Review to share your opinion about a specific product you purchased with a business. You need to be invited by a business to write one.
- In your email invitation, click Rate Now.
- Under Review your recent purchase, select the number of stars.
- Under Write review, share your experience then click Submit your review.
Review a business multiple times
If you’re a repeat customer, you can review a business more than once. Write a review for each separate buying or service experience.
Note: You can only write one review per 24-hour period, unless a business has invited you to review them multiple times.