The following steps will show you how to either edit or delete your review on Trustpilot. Please be aware that if you delete your review, this cannot be undone. We will not be able to reinstate it if you change your mind.
If you wrote your review in response to an invitation, an account was created for you when you chose to publish and we sent you a welcome email at the time. Every review has to be connected to a profile with a real person behind it. This means you can log in to your account and update or delete your review. To access your profile, click the link in the welcome email or find the email address where you received the invite and use it to ask for a new password. Now use your login details to follow the guide beneath.
How to edit your review
- Go to Trustpilot.com and log in to your account - you can do this by clicking the text Log in on the top right side of the page, or click the following button to access our login page.
- Once logged in, click on your profile picture icon on the top right side of the page to open the drop-down menu.
- Click the option My Reviews
- Find the review you want to change and click on Edit
- When you are finished editing, click on Post your updated review
How to delete your review
- Go to Trustpilot.com and log in to your account - you can do this by clicking the text Log in on the top right side of the page, or click the following button to access our login page.
- Once logged in, click on the profile picture icon on the top right side of the page to open the drop-down menu
- Click the option My Reviews
- Find the review you want to delete and click the bin icon (delete button)
- A pop-up will appear with the text Are you sure you wish to delete your review?
- Click OK to complete the deletion