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I forgot my password. How do I reset it?

If you have forgotten your password, or are having trouble logging into your Trustpilot account, use the following steps to reset it and regain access to your account:

  1. Go to www.trustpilot.com
  2. Click on Log In in the top-right corner
  3. Click on Log in with email
  4. Click on Forgot your password?
  5. Type in your Trustpilot login - this is the email address you used when you set up your account
  6. Click on Reset password
  7. Check your Inbox for an email inviting you to choose your new password. If you don't receive it within a few minutes, be sure to check your Junk/Spam folder.

If you are still experiencing issues logging into your account please contact our Support Team either through our contact form or through our live chat here on Support Center.

If you're a Business User, and have forgotten your Trustpilot Business login, you will need to reset it from your Business login page. More information on how to do this can be found in this article.

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