Create a Trustpilot user profile

If you only want to read reviews, Trustpilot is open for anyone to explore. But if you want to write a review, you’ll need to create a user profile. Learn how in this article.

In order to write a review on Trustpilot, you’ll need to sign up and create a user profile. We strive to keep our platform transparent, and to ensure that all reviews come from genuine people who’ve had a real experience with a business. Every review must be connected to a user profile with a real person behind it.

Create a Trustpilot user profile by signing up via email, Facebook, or Google.

Sign up with email

  1. Navigate to Trustpilot.com and click Sign up in the top right-hand corner.
  2. On the next page, click Continue with email.
  3. Enter your email address, then click Continue with email. Then enter your name.
Note: The name you enter is your Trustpilot username, and is publicly visible next to your reviews. You can change your username at any time.
  1. Review the Terms & Conditions and Privacy Policy, select the checkbox to accept, then click Sign up. This triggers an email from us with a four-digit confirmation code.
  1. Check your email address’s inbox for the confirmation code email. If you don't receive it within a few minutes, check your spam folder.
  2. Copy your four-digit code from the email. Back on the Trustpilot, paste the code. If typed in correctly, the code will verify and log you in automatically.

Sign up with Facebook

  1. Navigate to Trustpilot.com and click Sign up in the top right-hand corner.
  2. On the next page, click Continue with Facebook.
  1. If you’re not logged in, enter your Facebook account details in the dialog box and click Log in. Click Continue as [Your Name]. Then review the Terms & Conditions and Privacy Policy, select the checkbox to accept, and click Continue.
  1. If you're already logged into your Facebook account, click Continue as [Your Name] in the dialog box. Then review the Terms & Conditions and Privacy Policy, select the checkbox to accept, and click Continue.
Note: If you use your full name and a profile picture on Facebook, they'll also appear on Trustpilot unless you manually change them.

Sign up with Google

  1. Navigate to Trustpilot.com and click Sign up in the top right-hand corner.
  2. On the next page, click Continue with Google.
  1. In the dialog box, select the Google account you want to connect with your Trustpilot account.
  1. Review the Terms & Conditions and Privacy Policy, select the checkbox to accept, and click Continue.

Welcome to the Trustpilot community!