If you only want to read reviews, Trustpilot is open for anyone to explore. If you want to write a review, you’ll need to create a reviewer profile. Learn how in this article.
In order to write a review on Trustpilot, you’ll need to sign up and create a user profile. We strive to keep our platform transparent, and to ensure that all reviews come from genuine people who’ve had a real experience with a business. Every review must be connected to a user profile with a real person behind it.
You can create a profile by signing up via email, Facebook, or Google.
Sign up with email
- Navigate to Trustpilot.com and click Log in in the top right-hand corner.
- On the next page, click Continue with email.
- Enter your email address, then click Continue with email. Then enter your name.
Note: The name you enter is your Trustpilot username, and is publicly visible next to your reviews. You can change your username at any time.
- Review the Terms & Conditions and Privacy Policy, select the checkbox to accept, then click Sign up. This triggers an email from us with a four-digit confirmation code.
- Check your email address’s inbox for the confirmation code email. If you don't receive it within a few minutes, check your spam folder.
- Copy your four-digit code from the email. Back on Trustpilot, paste the code. If typed in correctly, the code will verify and log you in automatically.
Sign up with Facebook
- Navigate to Trustpilot.com and click Log in in the top right-hand corner.
- On the next page, click Continue with Facebook.
- If you’re not logged in, enter your Facebook account details in the dialog box and click Log in. Click Continue as [Your Name]. Then review the Terms & Conditions and Privacy Policy, select the checkbox to accept, and click Continue.
- If you're already logged into your Facebook account, click Continue as [Your Name] in the dialog box. Then review the Terms & Conditions and Privacy Policy, select the checkbox to accept, and click Continue.
Note: If you use your full name and a profile picture on Facebook, they'll also appear on Trustpilot unless you manually change them.
Sign up with Google
- Navigate to Trustpilot.com and click Log in in the top right-hand corner.
- On the next page, click Continue with Google.
- In the dialog box, select the Google account you want to connect with your Trustpilot account.
- Review the Terms & Conditions and Privacy Policy, select the checkbox to accept, and click Continue.
Welcome to the Trustpilot community!